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Last updated 6 November 2026

In short

This page explains how hexaservice.shop treats the information you share with us. It is a plain description of how we work. It is not an audit report or a certificate, and HEXA holds neither.

01 —The enquiry form

  1. 1.1

    The form validates your entries in your browser. It does not currently send them anywhere, and nothing is stored on a server.

  2. 1.2

    When you email us, our email provider delivers the message to our inbox. Only the people at HEXA who answer enquiries read it.

02 —If you have not heard back

  1. 2.1

    A missing reply may mean your email did not reach us. Send it again to info@hexaservice.shop.

  2. 2.2

    The site keeps no copy of anything typed into the form, so we cannot recover a message from it.

03 —Access

  1. 3.1

    There are no user accounts, and no part of the site lists or displays enquiries.

  2. 3.2

    All pages load over HTTPS.

  3. 3.3

    We never request passwords or card numbers, on the site or by email.

04 —Project data

  1. 4.1

    Files and logins you provide for an agreed project serve that project alone.

  2. 4.2

    Only the team members on the project can open them.

  3. 4.3

    When the project ends, we keep or delete records as described in the Privacy policy.

Your written scope comes first

This page describes the website and how projects with HEXA are agreed. Where the written scope for a specific project says something different, the scope applies to that project. The site takes no payments and has no accounts, and every service has one published rate per day, week, month or year.

For a copy of your enquiry, a correction, or removal of an enquiry that did not lead to a project, email info@hexaservice.shop from the address you first wrote from. Post can be sent to Office No 205, Second Floor, Akshar Diamond Market, Varachha Road, Near Mangadh Chowk, Varachha, Surat, Gujarat 395006, India. Questions about an agreed project belong in that project’s email thread.